Michelle Ragusa, CCSE, CCDA is a Cisco veteran, and currently serves as Cisco Relationship Manager for Century Link, Embarq, and Qwest three of our larger SMB Resale partners. Michelle was recently recognized as the annual winner of the prestigious "Cisco World Wide Channel Organization Award for Innovation and Growth". Prior to that she twice won the esteemed "Commitment to Excellence" Award for her work with Cisco SMB Partners in her role as Cisco Sales Account Manager. She sits on two CompTIA committees: IT Service and Support as well as Advancing Women in IT. She is also a long standing member of the National Women in Technology Group, where she has given speeches for young women in technology. She actively gives back to the community; she is founder and chairs Cisco Club Red for the Triangle Red Cross, and is as an advocate for U Touch - an organization focused on transforming lives in disadvantaged regions by providing Technology, Training and eMentoring.